Terms of Use TERMS AND CONDITIONS
Welcome to OZZO and thank you for visiting our website.When you use our services, you're agreeing to our terms. Please take a few minutes to read over the Terms and Conditions outlined below before using our Services. These Terms and Conditions of Service and Use are made effective by "OZZO" ("we," "us," "our," "Site," or "Company"). They replace any previous agreements regarding the use of OZZO, while maintaining the rights and obligations set forth in those agreements unless explicitly amended herein.
SECTION 1 – ACCEPTANCE By clicking “I AGREE,” registering for an account, and/or accessing or using the OZZO website or services in any way, you: (a) confirm that you have read, understood, and accepted these Terms and Conditions, which constitute a legally binding agreement; (b) agree to abide by all applicable laws, rules, and regulations; (c) accept any additional rules, conditions, and policies that OZZO may adopt in connection with the services, whether currently in effect or introduced in the future. If you do not accept these Terms, you may not access or use our services. We reserve the right to deny service to any user for any reason at any time, especially in the event of non-compliance with these Terms.
SECTION 2 – PROPRIETARY RIGHTS All rights, titles, and interests in and to all Customer Data and Customer Property, including all associated intellectual property rights, are the exclusive property of the Customer. OZZO does not claim ownership of any content submitted by the Customer. OZZO retains all rights, titles, and interests in and to the services, including the platform, underlying software, technology, algorithms, user interfaces, trademarks, and related intellectual property. Except for the limited rights expressly granted to the Customer herein, OZZO reserves all rights. During the term of the agreement, OZZO grants the Customer a limited, non-exclusive, non-transferable, revocable license to access and use the services solely for the Customer’s internal business purposes. This includes hosting Customer’s branding (such as logos and menu content) for the purposes of delivering the service.
SECTION 3 – PROHIBITED CONDUCT Users of the OZZO platform agree not to: - Access or use the platform via automated scripts or software such as bots, crawlers, or scrapers; - Exploit the platform for any multi-level marketing, affiliate schemes, or unauthorized advertising; - Upload, post, or transmit viruses, worms, malware, or other harmful software; - Access other user accounts or data without proper authorization; - Threaten, harass, or harm other users or representatives of OZZO; - Use the services for any fraudulent, misleading, illegal, or abusive purposes; - Launch denial-of-service attacks or otherwise interfere with the operation of the platform; - Artificially manipulate traffic or engagement, including the use of fake accounts; - Submit unauthorized intellectual property, such as copyrighted text, graphics, or proprietary software; - Decompile, reverse engineer, or attempt to extract the source code of the platform; - Mirror or replicate the platform in whole or in part without written consent. Violation of these terms may result in immediate suspension or termination of your account, legal action, and other consequences.
SECTION 4 – THE SERVICE OZZO commits to providing its digital menu and ordering services with commercially reasonable care, skill, and technical capability. While we strive for uninterrupted service, we do not guarantee absolute uptime or error-free operation. Our services may be updated or improved without notice, including the addition or removal of features. These updates may require temporary downtimes. Support services, if included in your service plan or ordered separately, are coordinated with your designated technical contact. OZZO reserves the right to decline support requests submitted by unauthorized users. We implement and maintain industry-standard security measures, including encryption, antivirus scanning, and regular patching to protect our platform.
SECTION 5 – PRICING All pricing is displayed in Euros (EUR), unless otherwise stated, and is exclusive of any applicable taxes, duties, or levies. OZZO reserves the right to revise its pricing at any time without prior notice, unless otherwise agreed in writing with a Customer. Any pricing errors, including typographical, photographic, or software glitches, are unintentional and subject to correction. OZZO reserves the right to cancel or adjust any order placed under incorrect pricing. Customers must ensure that all pricing information on invoices and order confirmations is reviewed and accepted prior to payment. Any pricing dispute must be submitted in writing to info@ordo.eu within 7 calendar days from the date of the disputed invoice.
SECTION 6 – MEMBERSHIPS AND SUBSCRIPTIONS OZZO offers both free trial periods and paid subscription plans. By activating a paid subscription, you agree to be charged recurring fees as outlined in the chosen plan. Your subscription will renew automatically unless cancelled before the end of the current billing cycle. You may cancel your subscription at any time; however, we do not offer partial refunds for unused portions of a subscription term unless otherwise required by law. Any promotional pricing is valid only for the stated promotional period and subject to change thereafter. Your continued use of OZZO following any pricing or subscription plan changes constitutes your acceptance of such changes.
SECTION 7 – PAYMENTS AND REFUNDS All payments must be made using an approved payment method (e.g., credit card, debit card, SEPA, or third-party payment processor). Payment obligations are non-cancellable, and fees paid are non-refundable except where required by law or explicitly stated in a separate agreement. You agree to provide accurate billing information and update it as needed. OZZO reserves the right to suspend services for unpaid accounts. Refunds, if granted, will be processed within 14 business days and issued via the original payment method. Chargebacks without valid justification will be treated as a violation of these Terms and may result in legal action and termination of your account.
SECTION 8 – REMOTE CONNECTION In order to provide effective technical support, you may be required to allow remote access to your systems using commercially available software. You are solely responsible for safeguarding access credentials, controlling permissions, and ensuring secure connectivity. OZZO will use reasonable measures to protect your data during remote sessions and will not store login credentials or system information beyond the duration of the support session. Failure to provide necessary access during a support request may delay or prevent resolution.
SECTION 9 – AVAILABILITY OZZO operates its services using industry-standard cloud infrastructure, but we do not guarantee continuous availability. Planned maintenance or unforeseen outages may result in service disruptions. While we aim to provide 99.9% uptime, OZZO shall not be held liable for any indirect or direct losses (including revenue loss) caused by downtime, system errors, or performance degradation. In the event of extended or repeated service disruptions, OZZO may, at its discretion, offer service credits or other forms of goodwill compensation.
SECTION 10 – REFUSAL OF YOUR ORDER OZZO reserves the right to refuse or cancel any order or service request at our sole discretion. This may occur due to: - Technical errors or inaccuracies in pricing or availability; - Suspicion of fraud or unauthorized activity; - Non-compliance with these Terms or applicable law; - Violation of third-party rights or reputational risks. If payment has already been processed for a cancelled order, a full refund will be issued unless the cancellation was based on a violation of these Terms.
SECTION 11 – ONLINE PAYMENTS
By submitting your payment information to OZZO, you represent and warrant that:All information provided is accurate, complete, and up-to-date;You are authorized to use the provided payment method;You will promptly pay all charges incurred through your account, including any applicable taxes.OZZO uses third-party payment processors and is not responsible for any issues related to their performance. If a transaction fails, is declined, or reversed, we reserve the right to suspend or terminate your access to our services until full payment is received.All payment data is encrypted and securely processed. We do not store full credit card numbers or CVV codes.
SECTION 12 – EXTERNAL LINKS
Our website may include links to third-party websites, platforms, or services not operated or controlled by OZZO. These links are provided for convenience only and do not imply endorsement or responsibility for the content, terms, or practices of any linked site.We recommend that you read the privacy policies and terms of service of any third-party site you visit. OZZO is not liable for any damages or losses resulting from your use of or reliance on third-party websites.
SECTION 13 – LIMITATIONS ON USE
You are prohibited from:Reselling, sublicensing, or distributing OZZO’s services without written permission;Using OZZO to build a competing product or service;Using OZZO in a way that generates revenue unrelated to the platform's intended purpose unless authorized; Republishing, storing, or extracting large portions of content from our platform for commercial use.We reserve the right to monitor usage and investigate any activities suspected to violate this section. Violators may be subject to suspension or legal action.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless OZZO, its affiliates, officers, employees, agents, contractors, and licensors from and against any claims, damages, liabilities, costs, or expenses (including attorney’s fees) arising from:Your use or misuse of our services;Your violation of any applicable law or regulation;Any content submitted or transmitted through your account;Your breach of these Terms.We reserve the right to assume exclusive defense and control over any matter subject to indemnification. In such cases, you agree to cooperate with our defense efforts.
SECTION 15 – DISCLAIMER OF WARRANTIES
The services provided by OZZO are offered on an "AS IS" and "AS AVAILABLE" basis. We make no warranties or guarantees, express or implied, regarding:Continuous availability or uptime;Accuracy, completeness, or reliability of content;Fitness for a particular purpose or merchantability;Security from data breaches or malware (although we implement security best practices).Your use of the services is at your own risk. We do not warrant that the services will be uninterrupted or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, OZZO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:Lost profits or revenue;Loss of data or content;Downtime or service interruptions;Errors or omissions in any content or services.Our maximum aggregate liability under these Terms shall not exceed the amount paid by you for the services in the six months preceding the claim.Some jurisdictions do not allow the exclusion or limitation of liability. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
SECTION 17 – CONFIDENTIALITY
Each party agrees to maintain the confidentiality of all non-public, proprietary, or confidential information disclosed during the course of the business relationship.Confidential Information may include, but is not limited to: business strategies, customer lists, pricing, software source code, technical documentation, and service-related data. The Receiving Party agrees not to disclose or use this information for any purpose other than performance under these Terms.Upon termination or upon request, all confidential information must be returned or destroyed, and destruction must be certified in writing. Breach of this section may result in injunctive relief and damages.
SECTION 18 – TERMINATION
We may suspend or terminate your account and access to services without notice for reasons including, but not limited to:Violation of these Terms;Non-payment or chargeback disputes;Engagement in fraudulent or unlawful activities;Technical or security threats.You may terminate your account by providing written notice to
info@ordo.eu. Upon termination, all licenses and rights granted to you will immediately cease, and we may delete your data.
SECTION 19 – COMMUNICATION
By using OZZO, you consent to receive communications from us electronically. These communications may include:Service announcements and updates;Administrative notifications;Marketing messages, if you have opted in.You may unsubscribe from marketing emails at any time by following the link provided in the message. However, you cannot opt out of transactional communications related to your use of the services.
SECTION 20 – WAIVERS
No failure or delay by OZZO in exercising any right or remedy shall constitute a waiver of that right or any other right under these Terms. A waiver of any provision must be in writing and signed by an authorized representative of OZZO.
SECTION 21 – FORCE MAJEURE
Neither party shall be held liable for failure to fulfill obligations caused by events beyond reasonable control, including but not limited to:Acts of God (natural disasters, pandemics);Government restrictions or changes in law;Cyberattacks or major internet disruptions;Strikes, labor disputes, or civil disturbances.In such cases, performance will be suspended for the duration of the force majeure event.
SECTION 22 – GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed under the laws of the Republic of Austria. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Vienna, Austria.
SECTION 23 – BINDING ARBITRATION AGREEMENT
In the event of any claim or dispute arising out of these Terms, both parties agree to resolve the matter through binding arbitration in accordance with the rules of the Austrian Arbitration Association (AAA).The arbitration shall take place in Vienna, Austria, and be conducted in English or German. Each party shall bear its own legal fees unless otherwise awarded. No class or collective arbitration is permitted. This section survives termination of this agreement.
SECTION 24 – COPYRIGHT© 2024 OZZO.
All rights reserved.All content, branding, software, and design elements on the OZZO platform are the exclusive property of OZZO or its licensors. You may not copy, modify, publish, transmit, or distribute any part of this site without prior written permission.
SECTION 25 – MODIFICATIONS
OZZO reserves the right to amend or revise these Terms at any time. We will notify you of material changes by posting updated Terms on our website. Your continued use of the services following such updates constitutes your acceptance of the revised Terms.We encourage you to periodically review these Terms to stay informed of any changes.
SECTION 26 – ACCEPTANCE OF TERMS
By registering for an account or using any part of the OZZO platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. You further agree that these Terms are fair and reasonable given the nature of the services provided.If you do not agree to these Terms, you must not use the services. For questions, please contact us at
info@ordo.eu.
